Gr1 Privacy Policy

Gr1 is dedicated to protecting your personal information and respecting your privacy while you use our platform. This policy explains how we collect, use, store, and protect user data.

Information Collected

We collect information through account registration, platform use, payment transactions, and cookies to enhance your experience. This includes:

Account information: name, email address, phone number, and password.
Device and browser information: device type, IP address, operating system, and usage log data.
Payment information: transaction data and local payment methods (such as MYR, Touch 'n Go).
Cookies and tracking technologies for security and personalization purposes.

Purpose of Information Use

The information collected is used for:

Effectively managing and operating user accounts.
Improving the platform’s services, features, and security.
Processing payments and managing accounts.
Providing efficient customer support.
Complying with legal and regulatory requirements.

Cookies & Tracking

Gr1 uses cookies to ensure smooth website functionality and to collect aggregated usage information. You can manage cookie preferences via your browser settings, although this may affect your user experience.

Data Storage & Security

We safeguard your data using advanced security technologies, including SSL encryption and security protocols, to prevent unauthorized access. Data is retained only as long as necessary for operations and legal compliance.

Information Sharing with Third Parties

Your personal data is only shared with trusted third parties for the purposes outlined in this policy, such as payment processors and technical service providers. We ensure they comply with strict security standards.

User Rights

You have the right to access, correct, or delete your personal information at any time by contacting us. We comply with applicable data protection laws to safeguard your privacy rights.

Privacy Policy Updates

Gr1 reserves the right to update this privacy policy at any time. Changes will be posted on this page; continuing to use the platform means you accept the updated policy.

Data Security & Support

We’re committed to protecting your personal data. If you have any questions about this privacy policy or wish to raise a complaint, please contact [email protected] for prompt and professional assistance.